There are many different ways that one can exchange their laptop when it begins to become not as great as what is out. The worst thing is when you just buy a laptop and then find out a few months later that the new laptop comes out and they do not exchange to the new ones. Here is the Best Buy returns and exchange policy. Sometimes this is what is needed to be able to know whether you can do a laptop exchange.
Walmart - Laptop exchange
i am mulling this over....
i have a ruined laptop that was given to me. i know it was purchased from walmart. and i know they still carry the exact same model.
could i go and buy a new laptop of the same model, put the ruined laptop in, and exchange it? i desperately need a laptop exchange and this would help me immensely. would they check the serial to see if it matched the box? will they try to turn it on? should i just say i just bought it today and it never turned on and ask for a full cash refund?
any help is GREATLY appreciated. thank you!
edit: in a nutshell, i want to:
buy new laptop
put broken laptop inside new packaging (no physical damage)
bring back broken laptop in new box
get a full refund ("it didn't turn on. i just found something at best buy i just want my money back")
im broke and can't afford a laptop! this would help me immensely. is it worth the risk? is there risk? any input is greatly appreciated
This won't work. They check the serial number on the battery and the laptop to the box. I know this because I returned two laptops to two different Walmarts in the last 2 weeks. First time the damn thing didn't have wifi. Second one was a great laptop, just found a much better deal on a super slick laptop with much better specs and a lower price and opted for that instead.
Both times I did a return they checked the serial on the battery to the laptop and on the box. First time they made me do it in the Electronics department and second time was done in Customer service. Is what you did to the laptop your fault or a manufacturer defect?
This sounds like something I would have done when I was young and immature and didn't care about anyone except for myself and thought that nothing was ever my fault.
Nowadays, I know better than to do that even if the temptation is there and even if I know it will work.
Who ruined it? If it was you, it sounds like it is your problem.
Your computer should still be under warranty. Surely Walmart isn't selling the same laptop for over one year?
I always wondered who bought laptops from Walmart (other than Black-Friday deals)...